Company Description
Tech Hub Solutions specializes in comprehensive data center infrastructure services, offering everything from relocation and installation to network cabling and cloud migration. We aim to support business growth through scalable and reliable solutions. Our experts possess cutting-edge industry knowledge and work closely with clients to tailor solutions to specific business goals. With offices in Silicon Valley, Singapore, and Bangkok, we are well-equipped to handle global infrastructure needs.
Role Description
This is a full-time, on-site role for a Data Center Operations Engineer located in the Bangkok Metropolitan Area. The Data Center Operations Engineer will be responsible for maintaining and managing data center infrastructure, troubleshooting issues, providing technical support, and handling cabling tasks. This role will involve monitoring data center performance, ensuring optimal operations, and implementing necessary upgrades and repairs.
Responsibilities
- Hardware Support - Installations, Move, Add, Change
- Decommission of IT equipment (networks, servers, networks, storage, backup devices)
- Media management - HDD/SSD Destruction and Disposals
- Connect and disconnect patch cables to equipment in DC
- Server Hardware break fix support - Installation of parts, reseat module, SFP module
- replacement including HDD / Memory / Mainboard, etc.
- Regular physical / visual inspection equipment and data center operations facilities
- Provide onsite support during scheduled maintenance / change events• Troubleshooting of issues for IT and network related equipment
- Inventory management of RMA, cold spares, equipment and tools
- Vendor Management - Coordination, Vendor Escort / Supervision
- DC Access Request Management
- POP Site operations support and standby
- Provide regular reporting on progress as required (move, change, support request and change)
- and develop continuously improvement capabilities
- Provide after business hours support based on on-call schedule and shift work when required
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred but will consider candidates with relevant experience without a degree.
- 3+ years experience in Data Center Operations and Data Center Infrastructure management.
- Proficiency in handling equipment installation, removal, cabling and related rack management tasks.
- Excellent communication and team collaboration abilities.
- Experience with data center design and build-out projects is a plus.
- Demonstrable skills in Troubleshooting and providing Technical Support.
- Strong analytical and problem-solving skills.
- Effective time management and multitasking abilities.
- Strong communication skills, both written and verbal.
- Proactive attitude with enthusiasm for learning and teamwork.
- Ability to lift 50 lbs.
- Excellent organizational skills with the ability to prioritize and balance workload in a dynamic environment.
- Strong interpersonal and presentation skills for working with colleagues and clients at all levels.